Industry Fora

Building the institutional and human infrastructure for a world-class African retail sector

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Why Industry Fora

Where Africa's Retail Decision-Makers Meet

Retail leaders today operate in an environment characterised by changing consumer behaviour, rising operating costs, fragmented supply chains, rapid technological change, increasing competition, and growing investor expectations. Success requires more than industry knowledge; it requires access to practical insights, peer learning, market intelligence, and a network of decision-makers facing similar realities.

Each forum convenes carefully selected senior executives, founders, policymakers, academics, investors, technology providers, and ecosystem enablers to engage in focused discussions around specific industry priorities.

Senior executives in discussion at an Africa Retail Academy forum Africa Retail Academy

Practical Frameworks

Tested tools and approaches that directly inform decision-making.

Real Case Studies

Lessons drawn from businesses operating within and beyond Africa.

Emerging Trends & Research

Market intelligence and research findings ahead of the curve.

Peer Experience

Candid exchange with decision-makers facing similar realities.

Invitation-Only Executive Forum

E-Commerce and Payments Forum

Driving the Future of Digital Commerce in Africa

The E-Commerce and Payments Forum brings together leaders from retail, fintech, banking, payments, logistics, technology, telecommunications, and regulatory institutions to address the opportunities and constraints shaping digital commerce across Africa.

As consumer adoption of digital channels accelerates, organisations face increasing pressure to create seamless customer experiences, optimise payment systems, improve fulfilment capabilities, strengthen cybersecurity, and identify profitable growth opportunities across markets, while navigating regulatory complexity, evolving customer expectations, payment fragmentation, and rising operational costs.

Key Themes
The future of digital commerce in Africa Profitable e-commerce business models Local & cross-border payment infrastructure Digital customer acquisition & retention Omnichannel retail strategies Fraud prevention, cybersecurity & digital trust Data analytics & customer intelligence AI & automation in commerce Logistics & last-mile delivery optimisation Regulatory developments in payments Digital financial inclusion & market expansion

Who Should Attend

  • Chief Executive Officers
  • Chief Operating Officers
  • Chief Financial Officers
  • Heads of E-Commerce
  • Heads of Digital Transformation
  • Heads of Payments
  • Fintech Executives
  • Retail Leaders
  • Technology Executives
  • Financial Services Professionals
  • Logistics & Supply Chain Executives
Panel discussion on digital commerce and payments E-Commerce & Payments

Conveners

Olu Akanmu
Executive in Residence, Lagos Business School
Elo Umeh
Executive in Residence, Lagos Business School
Invitation-Only Executive Forum

Franchise and Outlet Management Forum

Building Scalable, Consistent, and Profitable Growth Models

This forum is focused on helping organisations build, expand, and manage high-performing franchise and multi-location retail networks.

For many retail organisations, growth is no longer limited by demand but by the ability to maintain operational consistency, customer experience standards, governance structures, and profitability across multiple locations. The Forum addresses these challenges through practical discussions, case studies, and lessons from successful franchise systems operating within and outside Africa. It serves franchisors, franchisees, business owners, and executives responsible for growth, operations, and business performance.

Key Themes
Franchise growth & expansion strategies Franchise model design & optimisation Outlet performance management Franchise governance & compliance Franchisee recruitment & development Operational excellence across locations Brand consistency & customer experience Franchise economics & profitability Technology-enabled performance monitoring Talent development & leadership Localisation & market adaptation
Retail outlet operations relevant to franchise management Franchise & Outlet Management

Who Should Attend

  • Chief Executive Officers
  • Chief Operating Officers
  • Franchise Directors
  • Franchise Development Managers
  • Operations Managers
  • Business Development Managers
  • Master Franchisees
  • State & Regional Managers
  • Multi-Outlet Retail Operators
  • Business Owners

Convener

Nnamdi Ezeigbo
CEO, SLOT · Executive in Residence, Lagos Business School
Exclusive Closed-Door Gathering

Retail CEO Roundtable

Strategic Conversations for Retail Leaders

The Retail CEO Roundtable is an exclusive, closed-door gathering of chief executives and senior retail leaders responsible for defining the future direction of their organisations.

Retail leaders today face difficult decisions around expansion, profitability, capital allocation, technology investments, talent development, and organisational transformation. The Roundtable provides a confidential environment where executives can engage in candid discussions with peers, challenge assumptions, exchange experiences, and explore practical approaches to business growth.

Key Themes
Growth & expansion strategies Market entry & regional expansion Profitability & margin improvement Operational efficiency & productivity Capital allocation & investment priorities Technology & digital transformation Consumer behaviour & market intelligence Talent, leadership & succession planning Supply chain resilience Regulatory & economic developments

Who Should Attend

  • Chief Executive Officers
  • Managing Directors
  • Executive Directors
  • Group Managing Directors
  • Business Owners
  • Board Chairpersons
  • Senior Retail Executives
Executives in a closed-door roundtable discussion Retail CEO Roundtable

Flagship Event

Africa Retail Congress

Africa's Premier Gathering of Retail Leaders

The Africa Retail Congress is the flagship event of the Africa Retail Academy and one of the continent's most important platforms for advancing retail growth, innovation, collaboration, and leadership.

The Congress convenes retail executives, manufacturers, distributors, financial institutions, technology providers, investors, policymakers, regulators, academics, and development organisations to examine the forces shaping the future of retail in Africa, combining keynote presentations, executive panel discussions, industry reports, research findings, case studies, and networking engagements into a comprehensive learning and engagement experience.

Delegates at the Africa Retail Congress
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Discussion Themes
10
Delegate Profiles
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Participant Outcomes

Key Themes
The future of retail in Africa Consumer trends & behavioural shifts Retail innovation & digital transformation E-commerce & omnichannel retailing Payments & financial services innovation Supply chain & logistics excellence Sustainability & responsible retailing Talent & workforce transformation Investment opportunities in retail Public policy & regulatory developments

Who Should Attend

  • Retail CEOs & Business Owners
  • Senior Retail Executives
  • Manufacturers & Brand Leaders
  • Financial Services Executives
  • Technology Providers
  • Investors & Private Equity Firms
  • Policymakers & Regulators
  • Academics & Researchers
  • Industry Associations
  • Development Organisations

Outcomes for Participants

Gain access to leading research, insights, and market intelligence.
Learn from organisations driving innovation across the continent.
Understand emerging trends and their implications for business strategy.
Build strategic relationships with industry leaders and stakeholders.
Identify opportunities for growth, collaboration, and investment.
Engage in conversations that influence the future direction of African retail.

Join Africa's Most Influential Retail Conversations

Whether you are driving digital transformation, scaling a franchise network, expanding into new markets, improving operational performance, or shaping the future of retail, the Africa Retail Academy Industry Fora provide access to the people, insights, and conversations that matter.

Apply to Attend

Join a carefully curated network of retail leaders, industry experts, policymakers, and decision-makers committed to advancing retail excellence across Africa.

Apply to Attend

Become a Partner

Position your organisation at the centre of Africa's most important retail conversations while engaging directly with senior industry leaders.

Become a Partner

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