2024 Certificate Programmes

The academy also offers asynchronous programmes and short courses tailored to the unique African retail environment. This represents the first-ever African foray into a comprehensive, self-paced retail education. Drawing upon the expertise of foremost academics and practitioners from around Africa, the academy will paint a vivid portrait of the history, future, and present state of retail on the continent.

Certificate Programmes


LBS Certificate for Retail Executives

Fee: ₦499,875 or $648.33
Overview: This programme is specifically designed for retail experts, including retail executives, senior retail managers, retail business owners, owners of supermarkets, pharmaceutical outlets, and retail directors. It offers a comprehensive and strategic view of the crucial role that retail plays within an organisation. The programme covers cutting-edge topics such as the intersection of artificial intelligence and retail operations and advanced supply chain management practices. By participating in this programme, retail leaders will gain the knowledge and insights necessary to navigate and succeed in today's rapidly changing retail landscape.

Learning Objectives and Benefits
During this learning journey, participants will:

  • Gain a comprehensive understanding of the regulatory and compliance landscape within the retail industry, ensuring that retail executives operate within legal and ethical boundaries.
  • Identify and mitigate common risks in the retail sector, such as inventory management challenges, cybersecurity threats, and market fluctuations.
  • Develop leadership and management skills tailored to the retail industry, including team leadership, conflict resolution, and employee development.
  • Stay updated on the latest trends and innovations in the retail sector and understand how to adapt business strategies to meet evolving consumer preferences and market dynamics.


LBS Certificate for Retail Managers

Fee: ₦306,373 or $397.36
Overview: This programme equips retail managers, store managers, operations managers, and key account managers with valuable insights to optimise retail operations, adapt to market fluctuations, improve customer experience, drive sales and profitability, foster effective team management, encourage ethical and sustainable practices, and successfully navigate retail challenges. Upon completion of the programme, participants will be well-equipped to excel as skilled retail managers, significantly impacting their organisations and the broader retail industry.

Learning Objectives and Benefits
During this learning journey, participants will:

  • Acquire skills in sales management, pricing strategies, and revenue optimisation to consistently improve sales performance and profitability.
  • Identify and effectively address common challenges in the retail sector, such as inventory control, loss prevention, and supply chain disruptions.
  • Develop marketing strategies tailored to retail, focusing on branding, promotion, and customer acquisition techniques.
  • Acquire a deep understanding of retail operations, including inventory management, store layout, and workflow optimisation, to enhance operational efficiency and cost-effectiveness.


LBS Certificate for Retail Professionals

Delivery: Online
Fee: ₦188,125 or $244
Overview: The Certificate Course for Retail Professionals caters for individuals with limited prior experience. This programme empowers participants with valuable insights into the retail sector, encompassing various aspects such as career opportunities within retail, acquire foundational sales techniques, including product knowledge, upselling, and cross-selling, to drive sales, enhance profitability and meet targets. Upon successful completion of this course, participants will be well-prepared to navigate the shared challenges frequently faced by new retail professionals. They will acquire the knowledge and skills necessary to make well-informed decisions and build successful careers within the retail industry.

Learning Objectives and Benefits
During this learning journey, participants will:

  • Acquire foundational sales techniques, including product knowledge, upselling, and cross-selling, to drive sales, enhance profitability and meet targets.
  • Develop persuasive communication skills to interact effectively with customers, colleagues, and superiors.
  • Develop time management skills to efficiently manage multiple tasks and meet deadlines.
  • Gain a comprehensive overview of the retail sector, its significance in the economy, and its diverse career prospects.